Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to customercare@ambiyaonline.com.
How do I cancel my order?
If the order or the item(s) that you want to cancel has not been shipped yet, you can write to our customer support team on customercare@ambiyaonline.com
or call us on +91 7668726806/ +91 7303206556
In such cases, the order will be cancelled and the refund will be initiated within 24-48 business hours after the cancellation request.
To know more about refund please check our refund policy(link of refund policy)
or call us on +91 7668726806/ +91 7303206556
In such cases, the order will be cancelled and the refund will be initiated within 24-48 business hours after the cancellation request.
To know more about refund please check our refund policy(link of refund policy)
Where is my order?
You can check or track your order from here.
https://ambiyaonline.shiprocket.co/
https://ambiyaonline.shiprocket.co/
How to place an order?
We have a very simplified purchase process.
Step 1 – Add the product to your cart
Step 2 – Proceed to secure checkout
Step 3 – Enter your contact and delivery address information
Step 4 – Select your payment method and pay.
In case you face any issues while checkout, please feel free to reach out to us.
@ customercare@ambiyaonline.com
or call us on +91 7668726806/ +91 7303206556
Step 1 – Add the product to your cart
Step 2 – Proceed to secure checkout
Step 3 – Enter your contact and delivery address information
Step 4 – Select your payment method and pay.
In case you face any issues while checkout, please feel free to reach out to us.
@ customercare@ambiyaonline.com
or call us on +91 7668726806/ +91 7303206556
When can I cancel my order?
If the order or the item(s) that you want to cancel has not been shipped yet, you can write to our on
customercare@ambiyaonline.com
or call us on +91 7668726806/ +91 7303206556
customercare@ambiyaonline.com
or call us on +91 7668726806/ +91 7303206556
What is your return policy?
*pls refer our return policy (return policy link given)
Under what conditions can I return/ replace my product?
*pls refer our return policy (return policy link given)
Under what conditions return/ replacement request will not be accepted?
*pls refer our return policy (return policy link given)
Is it possible to return products once delivered?
Yes, if you are not satisfied with our products (the chances of which are bare minimum), please write to us at on customercare@ambiyaonline.com
or call us on +91 7668726806/ +91 7303206556 within 48 Hrs.
or call us on +91 7668726806/ +91 7303206556 within 48 Hrs.
What are the various payment options available?
We accept:
Credit / Debit Cards
Net Banking
Wallets – UPI, phonepe/BHIM UPI, Freecharge,OLA money,Airtel money, Jio money,HDFC bank PayZapp, Yes Pay Wallet
COD
Credit / Debit Cards
Net Banking
Wallets – UPI, phonepe/BHIM UPI, Freecharge,OLA money,Airtel money, Jio money,HDFC bank PayZapp, Yes Pay Wallet
COD
If I get a defective product, will I get a refund or replacement?
*pls refer our return policy (return policy link given)
