RETURN & EXCHANGE
We at Ambiya ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.
As a policy, we do not entertain returns or exchanges on products which are delivered in perfect condition as per the order placed.
If the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect that has gone unnoticed from our end then we are open to re-fulfilling your order.
Check the products carefully once you receive them. If tampering of the package found please mention details about the missing item, damaged/breakage merchandise on the delivery receipt presented by the courier partner instead of signing it as received. Take picture of the receipt and send it to firstname.lastname@example.org within 48 hours
To return or exchange a product or report the damage in transit, please get in touch with our Customer Care within 48 hours of delivery by telephone at +91 9818346674/+917303206556 from Monday-Friday between 9.00 AM to 5.00 PM IST
Write to us at email@example.com with your order number, date of transaction, delivery address and image of the wrongfully delivered or defective item.
There will be no exchange and no return on discounted products unless there is a quality defect that has gone unnoticed from our end.
In case of return and exchange please retain the original packaging along with price tags, invoices, labels etc.