RETURN & EXCHANGE

  • We at Ambiya ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.


  • As a policy, we do not entertain returns or exchanges on products which are delivered in perfect condition as per the order placed.

 

  • If the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect that has gone unnoticed from our end then we are open to re-fulfilling your order.

 

  • Check the products carefully once you receive them. If tampering of the package found please mention details about the missing item, damaged/breakage merchandise on the delivery receipt presented by the courier partner instead of signing it as received. Take picture of the receipt and send it to customercare@ambiyaonline.com within 48 hours

 

  • To return or exchange a product or report the damage in transit, please get in touch with our Customer Care within 48 hours of delivery by telephone at +91 9818346674/+917303206556 from Monday-Friday between 9.00 AM to 5.00 PM IST 

 

  • Write to us at customercare@ambiyaonline.com with your order number, date of transaction, delivery address and image of the wrongfully delivered or defective item.


  • There will be no exchange and no return on discounted products unless there is a quality defect that has gone unnoticed from our end.


  • In case of return and exchange please retain the original packaging along with price tags, invoices, labels etc.


PLEASE NOTE :- Your safety is our priority. All standard WHO guidelines and relevant precautionary measures are in place, to ensure a safe and secure shopping experience for you. We are delighted to start the deliveries in all serviceable locations within India, under permissible government directives. For any further assistance you can reach out to us at customercare@ambiyaonline.com